TipToe Soles is confident that you will be happy with your purchase. If for any reason this is not the case, we offer FREE RETURNS for items over $60 within 28 days of the order date. TipToe Soles will not take responsibility for returned items not received if registered post is not used.
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We have 4 conditions of return for change of mind, item(s) must be returned:
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- Within 28 days of the order date
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- Item must be unworn with the original tags still attached - we are unable to accept shoes with dirty marks or damaged soles
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- Items must be returned in the original shoe box which must be in the original condition.
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- Postage is non-refundable
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TipToe Soles reserves the right to refuse the return if these conditions are not adhered to.
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DELIVERY POLICY
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Orders placed before noon AEST will be packed and dispatched on business days. Once dispatched with Australia Post, expected delivery times for each region are as follows:
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Express Shipping
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• 1-2 business days Victoria
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• 1-3 business days NSW, ACT, SA & QLD metro and most regional areas
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• 2-5 business days WA, NT, Tasmania
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Standard Shipping
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• 1-3 business days Victoria
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• 2-6 business days NSW, ACT, SA & QLD metro and most regional areas
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• 3-10 business days WA, NT, Tasmania*
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Outer-regional areas may experience slightly longer shipping times
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